Clear web application server cache

Possibly save 2 hours of your time: Most applications have cached data. When business updates reference data or some cached data, one needs to clear the cache directly so that the cache can be refreshed. There are multiple ways on how to clear the web server cache.

One way is to recycle application pool for that website. When application pool starts again, the cache has been cleared.

  • Open Internet Information Services (IIS), under the server connection click on Application Pools. Then you will see the list of application pools. Find the one that is assigned to your application. Then right click on the application pool and choose Recycle.
  • There are ways to use Microsoft.Web.Administration.ServerManager.ApplicationPools.Recycle() to recycle the application pools; however this requires an elevated IIS administrator rights. So this is not considered since the target user are business administrators.

Second way is to drop an app_offline.htm file. And then remove it right after. This file will put the application offline and you can customize this file with your company logo embedded as svg image (see bullet point).  This is usually used during maintenance. This file triggers application pool for this website to stop and then when this file is removed, the application pool will start with previous cache cleared. Your application will handle the refresh of the cache when it has been cleared. See below for this code.

  • background: url(data:image/svg+xml;base64,[…image binary goes here…])

Third way is an application specific solution in which the application will provide the ability to clear the cache.

For local development, run iisreset on command prompt will recycle all application pools.

public Exception RestartApplicationViaOffline(string offlineFile, string targetLocation)
Exception exception = null;
var appOffline = “app_offline.htm”;
if (string.IsNullOrEmpty(offlineFile))
throw new Exception($”app_offline.htm [actionId] is not valid at {offlineFile}.”);

if (!offlineFile.EndsWith(appOffline))
offlineFile = Path.Combine(offlineFile, appOffline);

if (string.IsNullOrEmpty(targetLocation))
throw new Exception($”app_offline target folder [target] is not found at {targetLocation}.”);

if (!targetLocation.EndsWith(appOffline))
targetLocation = Path.Combine(targetLocation, appOffline);

// Will overwrite if the destination file already exists.
File.Copy(offlineFile, targetLocation, true);


catch (Exception ex)
exception = ex;

return exception;

Technology stack:

  • Windows Server 2012 R2
  • Internet Information Services (IIS Version 8.5.9600.16384)

IIS 10: Web Apps, Security & Maintenance (IT Pro Solutions)


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